Contact Us
If you need assistance with either app, reach out to our support team:
- Email: support@shopdit.com
- Phone: +1 650 123 4567
Shopdit User App FAQs
Account & Registration
How do I create an account?
Open the app, tap “Sign Up,” and follow the steps to register with your email and password.
How do I find deals and coupons near me?
Allow the app to access your location. The app will display nearby businesses, deals, coupons, and events.
How do Shopdit Points and Business Points work?
Shopdit Points and Business Points are loyalty rewards only. They have no cash value and can be used to purchase items in addition to real money.
Can I use the peer-to-peer marketplace?
You can list items you no longer need and contact sellers nearby. Shopdit only provides contact information — all transactions are handled between users.
Can I use the app offline?
An internet connection is required to view/update deals, coupons, events, and marketplace listings. Favorited coupons can be viewed offline.
Shopdit Business App FAQs
Getting Started
How do I sign up and create my business account?
Download the Shopdit Business app, sign up with your business details, and choose a subscription plan to get started.
Do I need a subscription?
Yes, all businesses must subscribe to a plan via Apple In-App Purchase to unlock app features like campaigns, coupons, products, and rewards.
Can I create multiple business profiles?
Yes, depending on your subscription plan, you can create and manage multiple profiles, each able to create campaigns, coupons, deals, and rewards.
How do I manage customer points?
You can award Business Points to customers, track their points, and manage redemptions efficiently from the app dashboard.
How do I create campaigns, coupons, deals, events, and jobs?
Use your business profile to create campaigns, coupons, and deals. Events and jobs can be created exclusively by your main business account.
How can I track performance?
View analytics, dashboards, and graphs to understand customer engagement, sales, and campaign effectiveness.
Can I invite customers not on Shopdit?
Yes, you can send email invites to potential customers to join the platform and access your deals, coupons, and rewards.